Concrete
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To ensure the safe transport of the concrete product, we meticulously crate it using 3/4" plywood and 1.5" styrofoam.
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This packaging is designed to protect the product from any potential damage during transit.
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The carefully crated product is shipped to the client's location.
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Upon arrival, we provide comprehensive guidance on installation, either through a detailed set of instructions included with the product or via phone support.
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Our aim is to make the installation process as smooth as possible, ensuring that the client can enjoy their custom concrete piece in its intended space.
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The process begins with the client sharing their project details and requirements.
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Our team creates a detailed rendering of the concrete product to ensure it complements and fits perfectly into the intended space.
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Collaboration between the client and our design team ensures that the final design aligns with the client's vision.
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Once the design, size, and color are confirmed, we initiate the ordering process.
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An invoice is generated detailing the costs, and a 25% deposit is required to secure the order.
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Clients have the convenience of paying the deposit securely through our website, with options for credit card or electronic transfer.
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With the deposit confirmed, our skilled craftsmen begin the manufacturing process.
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We use high-strength GFRC (Glass Fiber Reinforced Concrete) to create the product, ensuring durability and a visually appealing finish.
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The unique properties of GFRC allow us to achieve the appearance of heavyweight while maintaining a relatively lightweight structure.
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After the concrete piece is poured and cured, we apply a high-grade Omega concrete sealer to enhance its longevity and protect against environmental factors.
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We provide the client with final photos and videos of the completed product, ensuring satisfaction before proceeding to the next step.
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At this stage, we collect the remaining 75% of the payment from the client.